Careers

Careers

We are a unique, personal loan company who approaches the title loan industry differently. Our loan agreements are written with simple, easy to understand terms. Our goal is to educate everyday consumers about auto title loans and explain why our products and services cannot be beat.

View our open positions and apply today.

We’re industry leaders in providing credit check free loans to those who need it most. We’re an established company with more than 10 years of lending throughout Arizona. We’ve helped thousands of customers with their short term finance needs through title loans. Some of our customers include small business owners, self-employed professionals, and others with an emergency need for funds, all of which need a swift and available alternative to the restricted credit and hassle of using banks and other lenders. We are devoted to providing a stellar customer experience in a professional environment and getting our customers in and out without the hassle and time delay of dealing with traditional lenders.

If you have a current loan with Southwest Title Loans, you’re not eligible to apply.

What Do We Have to Offer?

We’re a small company that likes to have fun and who commonly refers to one another as family. We offer our employees opportunities for growth, incredible health benefits, and a love for a job you won’t find elsewhere.

An Established Reputation

You’re looking towards your future, and so are we. Our company has established itself as a fixture in the Arizona market—and we’re continuing to grow.

Customer service is our first commitment. We distinguish ourselves from our competitors with straight-forward loans and an enthusiasm for treating every customer with respect, kindness, and care. Helping people with their financial needs requires a tender touch and an obligation to create a superb experience for each customer.

A Balanced Work Life

Life is too short to spend it all at work. We’re all busy, and we want a work-life balance for everyone on the team. With no early mornings, no late nights, and no working on Sundays, we lead the pack. We take pride in what we do, because Southwest Title Loans is a fun place to be. We’re laid back while still maintaining our professional environment. The best part about a small team is that you’re able to develop relationships with your coworkers and customers.

Opportunities for Growth

Our environment is small and at Southwest Title Loans, you’re more than just a name on a list of employees. Excellence stands out from the crowd, and our management team is committed to your success. We promote from within and always welcome people looking to create or grow their career. When it comes to bringing home the bacon, we have competitive wages and positions that are eligible for monthly bonuses. We also have other various incentive programs to encourage the competitive spirit!

Incredible Health Benefits

We offer a great insurance package including medical, dental, vision, life, and disability insurance. Most companies wait months before offering these benefits to you. At Southwest Title Loans, you’re eligible after your first 60 days of employment. We also offer paid holidays, paid time off, direct deposit, and bi-weekly pay.

What Job Positions Are We Looking for?

We have a variety of positions for a range of skill-set and experience levels with multiple locations throughout Greater Phoenix. All positions go through our proprietary training program and include additional on the job training. Open positions vary in the following departments:

  • Call Center Team
  • Loan Underwriter
  • Lead Loan Underwriter
  • Store Manager
  • Loan Advisor
  • Corporate Team

Do You Have What We’re Looking for?

It takes something special to do what we do, and we’re looking for someone special. The ideal candidate will have the skills and/or experience listed below.

I am:

  • A relationship builder
  • Available to work Monday-Saturday, between 8am-7pm
  • Customer service focused
  • Comfortable negotiating
  • Computer literate
  • Detailed-orientated
  • Bilingual Spanish (not required, but is a plus)

I can:

  • Adapt well to change
  • Communicate technical information to non-technical audiences
  • Receive inbound, as well as make outbound, calls
  • Speak, read, and write English fluently
  • Work independently and meet deadlines
  • Work full-time
  • Work with customers face to face and/or over the phone

I have:

  • A High School Diploma or equivalent
  • Basic arithmetic skills including addition, subtraction, multiplication, division, and percentages
  • Great phone etiquette
  • Strong verbal and written communication skills


 

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